Brokerage contracts: frequently asked questions

The deed is not in my name. Can I list the property?

Yes, if you are the owner's agent under an electronic power of attorney. After the deed check you are asked "Are you an agent for the owner?", and you enter the electronic power-of-attorney number. Only an electronic power of attorney is accepted; it must be valid and you must be the agent registered in it. A jointly owned property is submitted by an agent for the owners.

My deed is on paper. What do I do?

We accept electronic deeds and Real Estate Registry deeds only. Update your paper deed to an electronic deed through the Ministry of Justice, then come back to complete the listing.

Can I edit my details before paying?

Yes:

• In the "Review & payment" step, tap "Edit" next to any part to change it in place.
• Or move between steps with "Previous".
• If you leave before paying, your request stays "Incomplete" in "Brokerage contracts", and you finish it with "Complete the request".

And after publishing?

The price, purpose and property type are fixed in the licence, so changing the price needs a new listing. Photos and description can be edited at any time.

How long does a request take?

• Filling in the form: about ten minutes.
• Registering the contract: within 4 working hours of payment, then the approval message reaches you.
• Publishing: automatically, as soon as you approve and the licence is issued.

So the time after registration depends on how quickly you approve, up to 5 days from payment before the refund.

Whose number appears in the listing?

The applicant's: yours if you are the owner, or the agent's if they submitted the request on your behalf.

Do I pay a commission on sale or lease?

No. What you pay with the request is exactly what the marketing contract states, and you are not asked for any other amount.