Customer Satisfaction Survey Privacy

This survey asks for as little as possible. Here is what that means in practice.

No account needed

You are not asked to create an account or sign in to rate your experience.

What we never ask for

• No national ID number.
• No email address.
• No banking or financial details.
• And no personal data the survey does not need.

If a page claiming to be the Raghdan survey asks you for any of these, it is not ours.

Name and phone number

• The name is always optional.
• The phone number is only requested if you choose to have the Raghdan team contact you. If you choose "No", it is not requested and the field does not appear at all.

How your answers are used

• To measure and improve service quality.
• To follow up on your request, if you asked for contact.

Who can see contact details?

Contact details are available to authorised Raghdan administration only, within the customer satisfaction follow-up system. They do not appear in the general service statistics — those are built from numbers, not from people's identities.

More

For Raghdan's general privacy terms, see the Privacy Policy.