Activation by matching your mobile number with your FAL license

Raghdan allows you to verify your FAL license and activate your real estate broker account through your profile in the member dashboard.

Activation steps

1. 1
   Sign in to your Raghdan account.
2. 2
   Make sure your account is verified through Nafath — required before the license check.
3. 3
   Open your profile, then the “FAL License Verification” card.
4. 4
   Press “Activate now” and enter your FAL license number.
5. 5
   Press “Verify” and review the license details.
6. 6
   Press “Activate real estate broker account”.

Mobile number matching requirement

The mobile number you sign in with on Raghdan must be the same mobile number linked to your FAL license with the Real Estate General Authority. Other mobile numbers on your account are not used for matching.

If the numbers do not match, you will see a message indicating that the mobile number does not match the license information.

Why is the mobile number used for matching?

The verification service currently available to the platform from the Real Estate General Authority does not provide direct license matching through the user's identity number. Therefore, the mobile number registered with the authority is used to confirm that the license belongs to the account holder.

What should I do if the number does not match?

• Make sure the license number was entered correctly.
• Confirm that your Raghdan mobile number is the same number registered with the Real Estate General Authority.
• Your sign-in number cannot be changed from your account; if the number on your license differs, update it with the Authority or open a support ticket.
• Or open a support ticket and attach a copy of your FAL license.

Notes

• The license must be valid.
• Expired or cancelled licenses are not accepted.
• A mismatch message does not necessarily mean the license is invalid. It may only mean that the mobile numbers are different.