Your payment link: receiving payments into your wallet

What is your payment link?

A permanent link to your Raghdan wallet. You send it to your client, who opens it, enters an amount and pays; the amount is added to your wallet once the payment gateway confirms it was collected.

Where to find the link

1. 1
   Sign in to your account.
2. 2
   Open your Profile, then Wallet.
3. 3
   Choose the Deposit tab.
4. 4
   Below the Charge via WhatsApp section you will find "Your payment link" with the link.

Copying and sharing the link with your client

• Copy link — copies the link and shows a "Link copied" message at the top of the page. If copying fails, a message says so and you can copy it manually from the field.
• Share link — opens your device's share options, or WhatsApp so you choose who to send it to. Nothing is sent automatically.

What your client sees

• A "Pay into a Raghdan wallet" page showing the display name on your public profile as the beneficiary, and stating that the amount will be added to your Raghdan wallet.
• Your phone number, email and balance are not shown.
• The client enters the amount in Western, Arabic or Persian digits, with up to two decimal places.
• They tap "Pay now", go to the payment gateway's (Tap) secure page and complete the payment.
• The client does not need a Raghdan account to pay.
• Afterwards the client returns to a page showing the result: payment successful, confirmation not complete yet, or payment not completed.

Limits and payment methods

• Amount per payment: 10 to 10,000 SAR.
• Payment methods are those shown on the secure payment page, including Mada, Visa, Mastercard and Apple Pay.

When is the amount added to your wallet?

Only after the payment gateway confirms the amount was actually collected. It appears in your wallet history as "Deposit via payment link", and in the "محفظتي" (wallet) message on WhatsApp.

Balance and history update

If your wallet page is open, your balance and transaction history update automatically once the amount is added — no page refresh or button needed. How long it takes depends on how quickly the payment gateway confirms the payment.

A permanent link for separate payments

• The link does not change; you can share it with several clients and use it for any number of payments.
• Each payment is separate and is recorded only once; tapping "Pay now" repeatedly on the same page does not create a second payment.
• The same link appears in the "محفظتي" (wallet) message on Raghdan WhatsApp Bot.
• The link only allows deposits into your wallet; it gives no access to your wallet or account.

If the client paid and the amount is late

• The client should not pay again: the platform automatically checks payment status with the payment gateway and adds the amount due once.
• If the client saw "Payment not completed", nothing was charged and they can try again from the link.
• If they saw that confirmation is not complete yet, wait a little and check your balance.
• If the amount is still missing after a successful payment, open a support ticket from Profile → Support, or by sending "support" to Raghdan WhatsApp Bot, with: the amount, the date and time of payment, the payment method, and any transaction number the client saw or received from their bank.
• A client without an account can contact you, or Raghdan directly via Raghdan WhatsApp.

Related articles

• How does the wallet work?
• Top up your wallet and share your payment link on WhatsApp
• How to open a support ticket