What happens after you pay: your request, start to finish
After you pay, your request goes through these stages in order:
1. The request is "In progress"
As soon as you pay, your request's status becomes "In progress" and we start preparing the marketing contract. The launch-offer credit is added to your wallet.
2. The brokerage contract is registered with the Authority
We prepare the marketing contract and register it on the Real Estate General Authority's platform within 4 working hours. Once it is registered you receive a message from the Authority to review and approve the contract.
The approval is yours, through Nafath on the Authority's platform, within 5 days of payment. Review the contract's details before approving.
3. The ad licence is issued
Once you approve, the ad licence is issued; you are notified that it has been issued, and it appears in your account.
4. Your listing goes live automatically
Once the licence is issued, your property listing is activated in your account automatically, with the licence number and barcode, without waiting for any action from us. The request's status becomes "Published".
5. Every change reaches your email
Every change in your request's status reaches your email, if a verified email is registered on your account.
The path at a glance
| Stage | What happens | Who acts |
|---|---|---|
| In progress | The marketing contract is prepared | Raghdan |
| Contract registered | A message from the Authority to approve | You |
| Licence issued | A notice, and the licence in your account | Automatic |
| Published | Your listing is live with its licence number | Automatic |
If the contract is not approved within the window, the full amount is refunded. See the "Refund" article.