How to Upload a Property Video?

Before You Start

• Your account must hold a national ID number (added when you verify through Nafath) or a commercial register number, for the ad licence to be matched against
• Make sure the video is no larger than 100MB
• Supported formats: MP4 and MOV, as well as M4V, WebM, OGG, AVI, 3GP and FLV
• You can upload one video per listing

Steps

1. 1
   Press the "Services" button — from the top menu bar

   

2. 2
   Select "Add your listing" — a dropdown menu will appear, press "Add your listing"

   

3. 3
   Enter the advertising license number — enter the number and wait for verification. The license will be matched from REGA with the national ID or commercial register number on your account. After successful verification, you'll move to the media upload stage.

   

4. 4
   Press "Add Video" — from the "Property Photos" page you'll find a button bar with three options: Add Photos, Add Video, Add Virtual Tour. Press "Add Video" and select the video from your device.

   

5. 5
   Edit or delete the video — after uploading, when you hover (or tap on mobile) over the video, two icons will appear: delete (red trash can) and edit (pencil).

   

   

6. 6
   Built-in video editor — when you press the edit icon, a professional video editing tool built into the platform opens. The editor provides:

• Trim: Select start and end points to cut unwanted segments
• Crop: Crop the video frame
• Finetune: Adjust brightness and contrast
• Filter: Apply ready-made filters to the video
• Annotate: Add arrows, text, and shapes to the video
• Resize: Change video dimensions

After finishing your edits, press "Done" to save changes.

Important Notes

• You can upload only one video per listing.
• Horizontal video with a 16:9 ratio looks best.
• Avoid long videos — focus on highlighting the property's features.

Common Issues

• Video won't upload: Check the size (up to 100MB) and that the format is one of those listed above.
• Video appears in low quality: Upload the original video without compression.
• Upload takes too long: The video size is large — try trimming it using the built-in editor.