How to Activate Property Management Services?

Before You Start

• You must have an active account on Raghdan platform
• Activation is done through the "Available Services" section in your profile

Accessing Available Services

From your profile dashboard, press the "Available Services" icon.

Inside Available Services, you'll find three main sections you can activate:

First: Activate Property Management

1. 1
   Press the "Property Management" section — Manage properties, units, tenants, contracts and payments
2. 2
   Choose account type: Individual/Owner, Real Estate Office, or Real Estate Company
3. 3
   Enter business name in Arabic and English
4. 4
   Enter commercial registration and Fal license (optional)
5. 5
   Press "Activate"

After successful activation, you'll see a "Service Activated" message with your business name, and a "Enter Dashboard" button that takes you to the full property management system.

Also: After activation, a new icon will be created in your dashboard called "Property Management" for direct access anytime.

Second: Activate Maintenance Service

1. 1
   Press the "Maintenance Service Provider" section — Receive maintenance requests and submit quotes
2. 2
   Choose business type: Independent technician, establishment, or company
3. 3
   Enter business name and commercial registration
4. 4
   Select city from the list
5. 5
   Choose specializations you offer (plumbing, electrical, HVAC, carpentry, painting, aluminum, general maintenance, electrical appliances, cleaning, etc.)
6. 6
   Upload business logo (optional)
7. 7
   Press "Activate"

After activation, you'll see "Service Activated and Verified" with your logo, city, and all selected specializations.

Also: A new icon will be created in your dashboard called "Maintenance Requests" to manage and track all maintenance requests.

Third: Activate Tenant Portal

The tenant portal differs from the other two — tenants cannot activate it themselves. The owner or broker must send them a property linking invitation.

Activation steps:

1. 1
   Owner/broker enters Property Management → Tenant Management
2. 2
   Adds tenant details (name, national ID, phone number)
3. 3
   Sends an invitation to the tenant via one of two methods:- Free WhatsApp invitation — sends a WhatsApp message directly- SMS invitation — if you have SMS credit balance in your account
4. 4
   Tenant receives the invitation and registers on Raghdan (if not already registered)
5. 5
   The invitation appears in their account — they press "Accept"
6. 6
   After accepting, a new icon is created in the tenant's dashboard called "Tenant Portal"

Activation Summary

Important Notes

• Property management activation is free.
• You can activate all three services or any one based on your needs.
• WhatsApp tenant invitation is free; SMS invitation requires message credit.
• After activation, icons remain visible in the dashboard permanently.

Common Issues

• Can't find Available Services: Make sure your account and Nafath are activated.
• Property Management icon didn't appear: Refresh the page or log out and back in.
• Tenant didn't receive WhatsApp invitation: Verify the correct phone number and that WhatsApp is active.
• SMS invitation didn't send: Make sure you have sufficient SMS credit balance.