App Download and General Tips
App Download
"App" Command
Type "تطبيق" (App) or "تحميل" (Download) and the bot will send download links:
- iPhone (App Store): Download Raghdan for iPhone
- Android (Google Play): Download Raghdan for Android
- Website: raghdan.sa
Marketer Account Activation
"Activate" Command
Type "تفعيل" (Activate) to activate your real estate marketer account.
Requirements
- Registered Raghdan account
- Valid FAL (real estate brokerage) license
- WhatsApp number matching the FAL license number
Activation Steps
- 1Type "تفعيل" (Activate)
- 2Send your FAL license number (10 digits — starts with 11 for individuals or 12 for establishments)
- 3Example: 1100278610
- 4The bot verifies the license with the Real Estate Authority
- 5It matches the registered phone number with your WhatsApp number
- 6If everything matches — activation is automatic!
After Activation You Can
- View your profile ("صفحتي" command)
- View your properties ("عقاراتي" command)
- Use the real estate draft ("مسودة" command)
- Share your virtual office link ("رابطي" command)
Tips for Better Bot Usage
1. Use Voice Messages
The bot understands voice messages! If you don't want to type, send a voice message and the bot will understand and respond.
2. Use Short Commands
Instead of writing long sentences, use direct commands:
- "صفحتي" instead of "I want to see my profile page"
- "شقة جدة" instead of "Search for apartment in Jeddah"
- "شحن 100" instead of "I want to charge wallet with 100 SAR"
3. Send Your Location for Precise Search
When adding offers or requests, send your location from WhatsApp directly (+ → Location) instead of typing the address.
4. Type "menu" to Go Back
Anytime you feel lost, type "قائمة" (menu) or "رجوع" (back) to return to the main menu.
5. Type "cancel" to Stop Operations
If you started an operation (like adding an offer) and want to stop, type "إلغاء" (Cancel).
When to Use Bot vs Website/App?
| Task | Bot | Website/App |
|---|---|---|
| Quick property search | ✅ Suitable | ✅ Suitable |
| View profile | ✅ Suitable | ✅ Suitable |
| Add full property listing | ❌ Not available | ✅ Best |
| Manage photos & videos | ❌ Not available | ✅ Best |
| Charge wallet | ✅ Suitable | ✅ Suitable |
| Edit account settings | ❌ Not available | ✅ Best |
| Quick support ticket | ✅ Best | ✅ Suitable |
| Browse property details | ❌ Limited | ✅ Best |
Contact Information
- Unified Number: 920004985
- Email: care@raghdan.sa
- WhatsApp: Start a conversation
- Website: raghdan.sa