Why was verification rejected?
Common reasons for rejection
1. Unclear photos
Attached documents are unreadable or blurry.
2. Expired documents
ID or license has expired.
3. Information mismatch
Name on account doesn't match attached documents.
4. Missing documents
Not all required documents were attached.
How to reapply
- 1Read the rejection reason - Found in account notifications or email
- 2Fix the issue - Update information or re-upload documents
- 3Resubmit - From the "Verify Account" page
Important notes
You can resubmit immediately after fixing the issue
Common issues
- Rejection reason not showing: Contact support via WhatsApp