How to track balance and transactions?
Steps
- 1Go to "Wallet" - From the main menu
- 2View balance - Shown at the top of the page
- 3Browse transaction log - List of all top-ups and purchases
- 4Filter by date or type - For easier searching
Transaction types
- 🟢 Top-up: Adding balance to wallet
- 🔴 Deduction: Using balance to purchase a service
- 🟡 Reward: Balance earned from referrals or promotions
- 🔵 Refund: Balance returned for a cancelled service
Important notes
Keep transaction records for reference — you can export them as PDF
Common issues
- Missing transaction: Contact support with the date and amount