How to track balance and transactions?

2 min readLast updated: 2025-03-10

Steps

  1. 1
    Go to "Wallet" - From the main menu
  2. 2
    View balance - Shown at the top of the page
  3. 3
    Browse transaction log - List of all top-ups and purchases
  4. 4
    Filter by date or type - For easier searching

Transaction types

  • 🟢 Top-up: Adding balance to wallet
  • 🔴 Deduction: Using balance to purchase a service
  • 🟡 Reward: Balance earned from referrals or promotions
  • 🔵 Refund: Balance returned for a cancelled service

Important notes

Keep transaction records for reference — you can export them as PDF

Common issues

  • Missing transaction: Contact support with the date and amount

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