Help Center
Help & Learning Center

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Everything you need to use Raghdan real estate platform — guides, tutorials, and instant answers

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All the tools you need to use the platform professionally

Step-by-step illustrated guides

Detailed explanation of all platform services with illustrative images

FAQ with instant answers

Quick answers to the most frequently asked questions

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All guides available in Arabic and English

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Help Categories

Choose the right category to get started

Getting Started

Everything you need to start using the Raghdan real estate platform

6 articles

Listings Management

Learn how to add, edit, and manage your property listings

6 articles

Photos & Videos

How to upload and manage property photos and videos

5 articles

Activate Real Estate Broker Account

Learn how to activate your account as a real estate broker and verify your FAL license

5 articles

Property Requests & Marketing

How to create property requests and real estate brokerage requests on the platform

4 articles

Lease Contract Documentation

Full guide to issuing and documenting a lease contract electronically via Ejar

8 articles

Property Management (Amlak)

Comprehensive property management system for tracking properties and income

18 articles

Market Indicators

Learn about real estate market indicators, district and city prices

6 articles

Raghdan WhatsApp Bot

Learn about Raghdan's smart WhatsApp assistant and all available commands

11 articles

Analytics

Learn about your analytics dashboard and how to use it to improve your performance

4 articles

Live Streaming

Learn about multi-platform live streaming and how to link your accounts

4 articles

Interactive Map

Learn how to use the interactive map, explore land parcels, understand property reports, and review available area layers, projects, and restrictions.

12 articles

Account & Wallet

Manage your account, wallet, and financial transactions

6 articles

Support Tickets

A complete guide to support tickets: opening a ticket, tracking its status, replies and attachments, escalation, closure, and rating.

10 articles

Property & Facility Management Guide

Learn how to request our Property & Facility Management service and track your request step by step

6 articles

Raghdan in AI Assistants

Ask ChatGPT and Claude about district prices, and connect Raghdan indicators to your AI assistant

8 articles

Real Estate Bulletin

Learn about our monthly bulletin, how to browse it, and subscribe to upcoming issues

8 articles

Customer Satisfaction & Feedback

Learn how to rate your experience with Raghdan Support, how your feedback helps us improve, and how follow-up requests are handled.

6 articles

Meeting Request

Learn how to request a meeting with the Raghdan team via Zoom, phone, or in-person

5 articles

Raghdan AI Assistant

How to use the assistant by text or voice call, what it knows and does not do, and the usage limits

8 articles

General Topics

Various topics and general tips for using the platform

7 articles

Virtual Office

Create your virtual office and share your listings professionally

4 articles

FAQ

Quick answers to the most frequently asked questions

11 questions

Start now and discover everything about Raghdan platform

Browse ArticlesFAQ

Frequently Asked Questions

Quick answers to the most common questions

Yes, registration and basic listing posting is completely free. There are additional paid services like listing boosts and premium features.

Yes, according to REGA regulations, you must have a valid real estate brokerage license to publish property listings.

The listing is published automatically after verifying the ad authorization number through the Real Estate Authority. There is no manual review — once verification is complete, your listing is published immediately on the platform.

No, you must add at least one photo to publish a listing. Photos increase the attractiveness of the listing and client trust, and the more photos you add, the better your listing appears in search results.

You can contact support via WhatsApp at the designated number, email, or through the "Contact Us" page on the website.

Yes, the Raghdan app is available on iOS and Android, and the website is fully compatible with mobile devices.

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Raghdan Real Estate Platform - a Saudi electronic real estate platform

Raghdan Real Estate Platform (منصة رغدان العقارية) is a Saudi electronic real estate platform operated by RAGHDAN HOLDING COMPANY and licensed by the Real Estate General Authority (REGA) under FAL electronic-platform licence no. 1200005574. We provide professional real estate brokerage services, property management, brokerage contracts, and comprehensive real estate reports and analytics. More than 27,000 real estate brokers are registered on the Raghdan Real Estate Platform, with each broker's individual FAL licence verified before they are approved as a broker on the platform; a broker's licence details and status are shown on their profile when available.

Discover properties available for sale and rent in Riyadh, Jeddah, Makkah, Dammam, Madinah and all cities across Saudi Arabia.

Whether you are looking for a residential apartment, villa, residential or commercial land, or commercial property, you can browse the listings available on Raghdan and choose what suits your needs and budget.

Our services include professional real estate brokerage, property management, brokerage contracts, reports and analytics, and property valuation services. We cover all regions of the Kingdom from Riyadh, Jeddah, Makkah, Dammam, Madinah, Tabuk, Abha, Taif and other cities.

Raghdan Real Estate Platform Services

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