Complete Guide to Ejar Platform Contract Documentation 2025: Your Rights, Complaints & Execution Procedures

Introduction: Why Contract Documentation is No Longer Optional

Did you know that failing to document your rental contract could cost you all your legal rights? Many landlords have lost millions of riyals to delinquent tenants, and tenants have been suddenly evicted because their contracts weren't properly documented!

Since the launch of the Ejar platform and its continuous updates through 2025, the real estate landscape in Saudi Arabia has changed dramatically. An electronic contract documented through the platform is now considered an executive bond approved by the Ministry of Justice, meaning it can be enforced directly through the Execution Court without needing to file a lawsuit!

💡 Important: A contract documented through Ejar is considered an executive bond under Article 9 of the Execution Law, and can be enforced directly without a court judgment!

What is the Ejar Platform?

Ejar is a comprehensive electronic network launched by the Ministry of Municipal, Rural Affairs and Housing in collaboration with the Real Estate General Authority. It aims to regulate the real estate rental sector in the Kingdom and protect the rights of all parties in the rental process: the landlord, tenant, and real estate broker.

Ejar Platform Objectives

The platform aims to achieve several strategic objectives including: officially documenting the contractual relationship between landlord and tenant, protecting the rights of all parties and clearly defining each party's obligations, enabling immediate judicial enforcement through Najiz platform when either party breaches the contract, and ensuring contract recognition by government entities such as courts, housing support, and utility companies.

Who Benefits from Ejar?

The platform serves three main parties: the landlord (property owner) who secures their financial rights and easier property recovery when needed, the tenant who receives complete legal protection throughout the contract period, and the certified real estate broker who organizes their work and officially documents their transactions.

Why is Contract Documentation on Ejar Mandatory?

The Ministry of Municipal, Rural Affairs and Housing has confirmed that failing to register contracts on the Ejar platform is a clear violation of real estate and regulatory systems, and can lead to serious consequences for both parties.

Risks of Not Documenting

Main risks include: court rejection of cases due to lack of officially documented contracts, difficulty proving rights and obligations between parties such as rent value and contract duration, inability to use the contract as an executive bond, and preventing tenants from registering rental contracts with official entities like Citizen Account and Social Security.

Benefits of Electronic Documentation

Documentation through Ejar provides numerous advantages including: contract recognition as an executive bond that can be enforced directly, complete legal protection for all parties, electronic payment capability through Sadad service, automatic contract renewal, and easy electronic complaint and report submission.

⚠️ Warning: Courts may refuse to consider rental disputes if the contract is not documented through Ejar!

Landlord Rights (Property Owner)

The new rental system has granted landlords a set of clear rights that protect their real estate investment:

Financial Rights

The landlord has the right to receive rent on agreed dates, demand overdue amounts through the Execution Court directly if the contract is an executive bond, obtain a security deposit to compensate for any damage to the rental unit, and increase rent upon renewal according to regulatory controls while observing the rent freeze decision in Riyadh city until 2030.

Eviction Rights

The landlord may request property eviction in specific cases including: contract expiration without desire to renew with 60-day notice to tenant, non-payment of rent exceeding 30 days from due date, using the property for purposes other than agreed upon, causing significant damage to the property, and subletting without landlord approval.

Right to Cancel Automatic Renewal

The landlord can cancel automatic renewal for personal use by themselves or first-degree relatives. In this case, the tenant is given 365 days from the notification date to find alternative housing, and the unit cannot be rented for 365 days after eviction.

Tenant Rights

The Saudi system has ensured tenant protection and rights in a balanced manner with landlord rights:

Basic Rights

Tenant rights include: full use of the property throughout the contract period without unjustified interference, protection from arbitrary or forced eviction without a court order, right to property maintenance and repair of major defects at the landlord's expense, and prohibition of rent increases during the contract period unless otherwise specified.

Right to Prior Notice

New amendments require landlords to notify tenants in writing at least 30 days before ending the contract, and tenants have the right to remain in the property until this period ends.

Right to Terminate Contract

Tenants may terminate the contract without penalty in certain cases including: defects in the property that prevent its use, landlord breach of contractual obligations, and property unsuitability for residence or agreed-upon use.

Right to Register Contract

Tenants have the right to request contract registration in Ejar network if the landlord fails to do so. The landlord may object to contract data before the Authority within 60 days from notification, and if the period ends without objection, the contract data is considered valid.

What Happens When Rent is Not Paid?

Non-payment of rent is one of the most common problems in rental relationships. Here's what happens step by step:

Stage One: Notice and Amicable Demand

When a tenant is late with payment, the landlord is advised to send an official notice demanding payment within a specified period (usually 15-30 days). This notice documents the landlord's good faith and attempt at amicable resolution.

Stage Two: Filing Execution Request (for Documented Contracts)

If the contract is documented through Ejar (executive bond), the landlord can go directly to the Execution Court through Najiz platform without filing a lawsuit. A financial execution request is submitted to claim the amounts due.

Stage Three: Service Suspension

After the execution order is issued and the tenant fails to comply, the Execution Court can issue a decision to suspend the delinquent tenant's services, including: travel ban, suspension of banking services, account seizure, and suspension of government services.

Stage Four: Forced Eviction

If the tenant continues to not pay and refuses to vacate, the landlord can request forced eviction through the Execution Court with assistance from security authorities.

📌 Tip: Always keep a record of correspondence and notices with the tenant, as they are important evidence if you need to go to court.

How to File a Complaint Through Najiz Platform

Najiz is the official electronic portal of the Saudi Ministry of Justice, allowing electronic submission of complaints and lawsuits. Here are the detailed steps:

Steps to File a Financial Execution Request

Step One: Enter Najiz platform via najiz.sa and log in through the National Access Portal.

Step Two: From the main menu, select "Execution Services" then "New Execution Request."

Step Three: Specify the type of executive bond. For documented rental contracts, select "Rental contract documented through Ejar."

Step Four: Enter the defendant's (tenant's) information, contract number, and financial claim amount.

Step Five: Attach required documents including: copy of documented rental contract, statement of amounts due, and any previous notices to the tenant.

Step Six: Submit the request and you'll receive a reference number to track the case.

Steps to File Property Eviction Case

If the goal is to evict the tenant from the property, follow these steps:

First: Send an official notice to the tenant requesting eviction within a specified period (usually 30 days).

Second: If there's no response, enter Najiz platform and select "Judiciary" then "Case Statement."

Third: Choose case type "Rentals" and specify the competent court (General Court).

Fourth: Enter defendant's (tenant's) information, property description, and reason for eviction request.

Fifth: Attach documents including: rental contract, official notice, and proof of property ownership or title deed.

Sixth: After case acceptance, a hearing will be scheduled and both parties will be summoned.

Execution Court and Eviction Procedures

The Execution Court is the authority responsible for executing judgments and executive bonds, including documented rental contracts.

What is an Executive Bond?

An executive bond is a document that can be enforced directly, even by force through the Execution Court, without the need for a new lawsuit. A contract documented through Ejar is considered an executive bond approved by the Ministry of Justice.

Execution Procedures

Execution procedures go through several stages: first, submitting the execution request through Najiz, then court review of documents and verification, followed by issuance of the execution order and notification of the defendant, then granting the defendant a period for voluntary execution (usually 5 days for financial claims and 30 days for eviction), and finally forced execution if there's no compliance.

Penalties for Delinquent Defendants

If the defendant doesn't comply, the court can take punitive measures including: suspension of government services, travel ban outside the Kingdom, seizure of funds and bank accounts, imprisonment in some cases, and public disclosure in cases of deliberate procrastination.

Special Cases and Common Problems

1. Tenant Refuses to Vacate Despite Contract Expiration

Solution: If the contract is documented, go directly to the Execution Court with an eviction request. The court will give the tenant time for voluntary eviction, and if they don't comply, forced eviction will be executed with police assistance.

2. Tenant Claims Property Defects to Justify Non-Payment

Solution: The tenant must prove these defects with technical reports. Mere claims don't exempt them from payment. The tenant can file a separate lawsuit demanding defect repair or compensation.

3. Contract Not Documented in Ejar

Solution: In this case, the contract isn't considered an executive bond, and a full lawsuit must be filed before the General Court to claim rights. Procedures will be longer and more complex.

4. Tenant Damages Property and Refuses Compensation

Solution: Document the damage with photos and videos and use a certified engineer to estimate repair costs. The cost can be deducted from the security deposit, and if damage exceeds the deposit amount, you can claim the difference legally.

5. Dispute Over Rent Increase Upon Renewal

Solution: Refer to contract terms. In Riyadh city, rent increases are not allowed until September 25, 2030, per the latest decision. The platform allows electronic rent adjustment requests.

Documents Required for Legal Procedures

To ensure your requests are accepted and procedures expedited, prepare the following documents:

For Financial Claims: Documented rental contract, statement of amounts due and their dates, ID proof (national ID or residence permit), and any notices or correspondence with the tenant.

For Eviction Request: Documented rental contract, property ownership deed or main lease agreement (for owner), official eviction notice, and proof of eviction reason (non-payment, contract expiration, terms violation).

For Damage Compensation Claims: Technical report from a certified engineer, photos and videos documenting the damage, and invoices or repair cost estimates.

Golden Tips for Landlords and Tenants

Tips for Landlords

Always document rental contracts through Ejar to ensure your legal rights. Verify tenant identity and credit history before renting. Obtain an appropriate security deposit covering at least two months. Require payment through Sadad to document all financial transactions. Keep copies of all correspondence and notices. Document property condition with photos before and after handover.

Tips for Tenants

Ensure your contract is documented through Ejar to protect your rights. Read all contract terms carefully before agreeing. Document property condition with photos upon receipt. Pay rent on time and keep payment receipts. Immediately notify the landlord of any maintenance-needed defects. Don't make property modifications without written landlord approval.

🔑 Golden Rule: Documentation and communication are the keys to a successful rental relationship. Everything written is better than verbal agreements!

Frequently Asked Questions

Is contract documentation on Ejar mandatory?

Yes, rental contract documentation has become mandatory for all residential and commercial properties within urban areas, and failure to document is a regulatory violation.

What's the difference between documented and undocumented contracts?

A contract documented through Ejar is considered an executive bond that can be enforced directly through the Execution Court, while an undocumented contract requires filing a complete lawsuit to claim rights.

How long do execution procedures take?

For simple financial claims, it may take a few weeks. Eviction requests may take one to three months depending on case complexity and defendant response.

Can a delinquent tenant's services be suspended?

Yes, after the execution order is issued and the tenant fails to comply, the Execution Court can suspend their government and banking services and impose a travel ban.

What happens to the contract if the property is sold?

The contract remains valid, and the new owner is bound by all its terms until expiration, unless both parties agree otherwise.

Can tenants sublet?

Tenants cannot sublet without written landlord approval, and this option must be activated in the main contract.

Conclusion

The Ejar platform has revolutionized the regulation of the real estate rental market in Saudi Arabia. Landlords and tenants are no longer alone in facing disputes; there's now a clear legal framework and rapid enforcement mechanisms protecting everyone's rights.

The key is knowing your rights and documenting your transactions. Don't hesitate to use available legal tools to protect yourself, whether you're a landlord or tenant. With Najiz electronic services, access to justice has become easier than ever.

Always remember: A successful rental relationship is built on clarity, commitment, and documentation. Start right, document everything, and you'll avoid many problems!